INTENT: Tools for Communication

What is Tools for Communication?

It is vital to have appropriate and effective strategies (tools) to use when supporting a new teacher. The use of these tools should encourage reflection on the part of the new teacher in contemplating best instructional practices without damaging the trusting relationship of the coach and candidate.

How do I provide feedback

The resources below offer assistance with improving communication and feedback

Learning Targets:

  • I am able to switch between the coaching stances of collaborating, coaching and consulting to support my candidate.
  • I connect my candidate’s instruction to the students’ actions and learning.
  • I support my candidate’s growth with specific targeted feedback.
  • I carefully craft questions following observations to invite thinking.

Supporting Research

Archon, M. (2008). Cognitive coaching: An effective communications tool for teacher librarians. CSLA Journal, 32(1), 11–12. This article shows that through the use of well-crafted questions, coaches are better able to engage teachers during coaching as well as transform their thinking and perspectives.


Feger, Woleck, & Hickman, P. (2004). How to develop a coaching eye. Journal of Staff Development, 25(2). Retrieved, February 6, 2006 from http://www.nsdc.org/library/publications/jsd/feger252.cfm. This article explores the use of intentional questioning strategies that can help mediate teachers’ thinking and prompt engagement.


Sailors, M., & Price, L. (2010). Professional development for cognitive reading strategy instruction. Elementary School Journal, 110, 301–323. These researchers found that individualized feedback is one of the advantages of coaching over other forms of professional development.